Article: The Dark Side of Delicious: Decoding Food Delivery Fraud on the Dark Web

Article - Media, Publications

The Dark Side of Delicious: Decoding Food Delivery Fraud on the Dark Web

Amarelle Wenkert, 17 August 2020

In more ways than one, scamming a food delivery service is gateway fraud. Remember when ordering pizzas to the address of an unsuspecting victim was a staple of youthful mischief? Some of the popular food delivery fraud MOs our analysts encounter these days are not far removed from childhood pizza pranks. But what some forms of food fraud lack in sophistication, they offset in the mounting losses they cause.

From the simple practice of ordering a meal, “disposing of the evidence,” and calling to claim a refund because your food never arrived, to more complex account takeover (ATO) scams orchestrated by seasoned fraudsters, food delivery often comes with a side of fraud. A lot of what we know about food delivery fraud we discover on the dark web, where fraudsters brag about their spoils and share tips on how to hustle a hot meal. In this blog post, I’ll explore why the sector is attracting so much fraudulent activity and how it is affected by the rising ATO trend. I’ll also share the most popular MOs Riskified analysts identified on the dark web.
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Article: Online food delivery comes with a side of fraud

Article - Media, Publications

Online food delivery comes with a side of fraud

Monica Eaton-Cardone, 12 July 2019

Digital payments and remote channels were generally slower to gain traction in the food and beverage sector compared to other retail outlets. Now, though, the industry is making up for that delayed adoption.

Digital channels in the industry now demonstrate rapid YoY growth. Total delivery sales in food service in the U.S. reached $34 billion in 2018, representing a 13% increase compared to the previous year.

Much of that boost took the form of food delivery apps like DoorDash, Uber Eats, Grubhub, or Postmates, as well as merchants’ own individual apps. Overall, food delivery represented roughly 37% of restaurant industry sales.
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