Article: Banks fail in bid to share cost of refunding scam victims

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Banks fail in bid to share cost of refunding scam victims

BBC News, 30 April 2021

Negotiations between banks to create a permanent, central pot of money to refund scam victims have collapsed.

Seven banks and building societies had signed up to an interim, shared arrangement, but will now pay for refunds individually. The pot was being used to fund repayments when neither the bank nor customer were to blame for fraudsters stealing money.

An ongoing code means victims should not lose out on refunds. Continue reading “Article: Banks fail in bid to share cost of refunding scam victims”

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