Zack Whittaker, 26 September 2018
Food delivery startup DoorDash has received dozens of complaints from customers who say their accounts have been hacked.
Dozens of people have tweeted at @DoorDash with complaints that their accounts had been improperly accessed and had fraudulent food deliveries charged to their account. In many cases, the hackers changed their email addresses so that the user could not regain access to their account until they contacted customer services. Yet, many said that they never got a response from DoorDash, or if they did, there was no resolution.
Several Reddit threads also point to similar complaints.
DoorDash is now a $4 billion company after raising $250 million last month, and serves more than 1,000 cities across the U.S. and Canada.