Gordon Smith became Co-President and Chief Operating Officer of JPMorgan Chase in 2018. He is also the CEO of Consumer & Community Banking. Smith joined Chase in 2007. He served first as CEO of Card and then of the Card, Merchant Services and Auto Finance businesses before taking over Consumer & Community Banking in 2012. Before joining Chase, he spent more than 25 years at American Express. From 2005 until 2007, he was President of the Global Commercial Card business. Smith holds a master’s degree from the Thunderbird School of Global Management.